Privacy policy

Who we are

Kuraib Advisory is a private advisory service operated by Kuraib Ali, 51@Business Tower, Marasi Drive, Business Bay, Dubai, United Arab Emirates. Email hello@kuraib.site or message +1 201 534 9252 on WhatsApp. We are not a government office.

What we collect

We never ask for card details on this site.

• Call-back form: your name, WhatsApp number and optional note, plus your eligibility answers and family estimate if you used them.
• WhatsApp: your messages and the documents you send us, such as your passport, title deed, family certificates and photos.
• Visits to the site: pages viewed, device and browser type, and approximate location, through the measurement tools described below.

Why we use it

We do not sell your information and do not use it for unrelated marketing.

• To answer your enquiry and tell you whether your property qualifies.
• If you become a client, to prepare and submit your Golden Visa application and book your appointments.
• To see which adverts and pages bring enquiries, so we stop paying for the ones that do not.

The basis we rely on

You can withdraw your consent at any time by writing STOP on WhatsApp or emailing hello@kuraib.site. We then stop contacting you. Withdrawing does not affect what was done before.

• Your consent, which you give by ticking the box on the call-back form or by continuing a WhatsApp chat after our first reply, which links to this policy. We rely on it to contact you about your enquiry.
• Our agreement with you, once you become a client, to prepare and submit your application.
• Legal obligations, for records such as invoices.

Who sees it

• Once you are a client: the Dubai Land Department approved centre, the authorities that process your application (Dubai Land Department, GDRFA Dubai, ICP) and the medical and Emirates ID centres, each receiving only what it requires.
• Companies that run this site for us: Vercel (hosting), Resend (delivers form enquiries to our inbox), Google (Tag Manager, Analytics and Google Ads measurement) and Meta (WhatsApp, and our Facebook and Instagram adverts), YCloud (connects our WhatsApp number to our systems), Google (its Gemini models write the automated WhatsApp replies; Groq may stand in as a backup) and Upstash (keeps the automated assistant’s chat history). They act on our instructions.
• Authorities, where the law requires it.

Automated replies on WhatsApp

Our WhatsApp Business number, +971 50 536 4578, may answer first with an automated assistant. It says that it is automated, answers only from facts published on this site and the other websites Kuraib Ali handles enquiries for, and passes your chat to Kuraib Ali when you want to go ahead, send documents or ask about your own case. It does not open documents or photos and makes no decision about your application. Kuraib Ali reads every chat and can reply himself at any time.

So that its replies follow the conversation, the assistant keeps the text of your chat for up to 30 days. Write STOP at any time and it stops.

The replies are written by Google’s Gemini service on its free tier. Google’s terms for that tier allow it to use what it receives to improve its products, and its reviewers may read it. Before your message is sent, phone numbers, email addresses and ID numbers are removed, and your name, documents and photos are never sent. If you prefer that no AI service reads your message, write “Kuraib” and he will reply himself.

Where it is stored and sent

We are based in the UAE. When you contact us from Saudi Arabia, your details are sent to us in the UAE. We send only what the purposes above need.

Our service providers may store data outside Saudi Arabia and the UAE, including in the United States and the European Union, under their own data processing terms.

How long we keep it

• Enquiries that do not go ahead: up to 24 months, then deleted.
• Chat text held by the automated WhatsApp assistant: up to 30 days.
• Client documents: as long as your application needs them, then deleted within 90 days of your visa being issued or your file being closed, unless you ask us to keep copies.
• Records the law requires us to keep, such as invoices: for the period the law sets.

Your rights

You can ask us at any time to show you your information or send you a copy, to correct or delete it, or to stop contacting you. Message us on WhatsApp or email hello@kuraib.site; we reply within 30 days.

You can also complain to the data protection authority where you live, such as the Saudi Data and AI Authority (SDAIA) in Saudi Arabia.

Cookies and measurement

After the page has loaded, the site loads Google Tag Manager, which runs Google Analytics to count visits, and the Google Ads tag, which records when a visit from a Google advert leads to a WhatsApp message or a call-back request. These tags set cookies. You can block or delete cookies in your browser; the site works without them.

The page also remembers, in your own browser, how you arrived: the advert or link you came from (its campaign tags and click ID), the page you landed on and the site that referred you. It is kept for up to 90 days and only reaches us if you send the call-back form, so we can see which adverts bring enquiries. Clearing your browser data removes it.

The site itself only remembers, for the current browser session, whether you closed the language notice.

Facebook and Instagram adverts: if you open a WhatsApp chat from one of our adverts, Meta shows us which advert it came from. We may tell Meta that a chat became an enquiry, so it can show our adverts to similar people. We never share your messages, documents or eligibility answers with Meta for advertising.

Security

The site is served only over HTTPS. We ask you to send documents on WhatsApp rather than by any public channel. WhatsApp encrypts messages on their way to us; on our business number they reach us through Meta’s WhatsApp Business Platform and YCloud, which act on our instructions.

Changes

We update this page when our practices change. The date at the top shows the latest version.